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Privacy Policy

 

Photofinish Jewellery is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

What we collect

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition we collect the Internet protocol (IP) address used to connect your computer to the internet, computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visit to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, address, communications), payment details, comments, feedback, product reviews, recommendations, and personal profile.

What we do with the information we gather

We use your information to understand your needs and provide you with a better service, and in particular for:

  • processing you order

  • improving our products and services

  • to provide customer assistance and technical support

  • with your consent we may also periodically send promotional emails about new products, special offers or other information we think you may find interesting using the email address which you have provided.

  • to create aggregated statistical data and other aggregated and/or inferred non-personal information which we or our business partners may use to provide and improve our respective services

 

We will not sell, distribute or lease your personal information to third parties. You can tell us not to send you information about Photofinish Jewellery at any time.

How information is stored

The Photofinish Jewellery site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Photofinish Jewellery adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or to send updates about Photofinish Jewellery, For these purposes we may contact you via email and/or postal mail.

How we use cookies

Cookies are small text files that our website will send to your computer. They allow our site to keep track of the contents of your shopping cart.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

Policy updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website.  If we make material changes to this policy we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances (if any) we use and/or disclose it.

Information requests

If you would like to access, correct, amend, or delete any personal information we have about you please contact us at the email address given at the bottom of this page.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

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